Reitzel began his business career with the O'Hair Agency in Charlotte in 1959.  In 1961, Reitzel co-founded Planning Consultants, Inc., a firm specializing in insurance, investment analysis and financial planning for executives and professionals.  He served as president of the firm from 1966 until 1976.  Reitzel earned the designation of CLU from the American College of Underwriters and qualified as a life member of the Million Dollar Round Table.

During the mid to late 1960's, Reitzel began to acquire and develop rental apartment properties and in 1971 founded SYNCO, Inc., a Charlotte-based firm specializing in acquisition, development and syndication of real estate investment properties.  During the 1970's, SYNCO formed limited partnerships that acquired numerous apartment properties and a nominal number of office properties and land.  Those properties were managed by Synco Properties, Inc. (now known as Guardian Management), a wholly-owned subsidiary of SYNCO.

In 1979, SYNCO in a joint venture with NationsBank Community Development Corporation pioneered in the redevelopment of uptown Charlotte's historic Fourth Ward residential area with construction of Hackberry Place, a for-sale, luxury townhouse project.  During the early 1980's the company also rehabilitated three historic buildings in Charlotte:  The Poplar, a five-story 1926 apartment building in Fourth Ward; Court Arcade, a two-story 1927 office building on East Trade Street; and One Tryon Center, a 20-story 1927 office tower at 112 South Tryon Street.  The latter was SYNCO's corporate headquarters from 1981 to 1991.

By 1985, the total number of company-sponsored realty investment ventures exceeded 50, subscribed equity capital exceeded $100 million and the value of properties in the company's portfolio approximated $250 million.  At that time properties were located throughout the Southeast, however, primarily in the Metro areas of Charlotte, Raleigh, Richmond, Greenville, Nashville, and Atlanta. To date the company and its subsidiaries have sponsored the formation of more than 145 real estate ventures with aggregate property values of more than $300 million.  

In 1988, Reitzel organized First LandMark initially to engage exclusively in land investment activities, which subsequently changed to include a variety of real estate investment activities.  SYNCO became a wholly-owned subsidiary of First LandMark in 1996.

During the first half of the 1990's, the company focused on effectively dealing with the challenges posed by the tax reform of 1986 and the savings and loan crisis of 1990-1992, which led to the Resolution Trust Corporation era.  As real estate markets recovered beginning in 1995, the company experienced significant revenue increases in its portfolio and successfully refinanced almost all of its apartment assets in 1997-1998 at significantly lower interest rates.  During this period, Reitzel focused much of his time on devising proprietary apartment property operating systems and procedures that came to be known as the KEEN System, which included dynamic pricing modeling utilized well in advance of the revenue optimization systems available today.

During the first 2/3 of the decade from 2000-2010, the company concluded that buyers were willing to pay exceptionally high prices for apartment assets and ended up selling almost all of its apartment property portfolio.

In 2008, the market shifted in favor of buyers and the company resumed its focus on acquisition of apartment communities in the Southeast.  It continues in that effort currently.

Included in the portfolio over the life of the company were 31 rental apartment properties containing approximately 4,800 units.

Reitzel earned a bachelor's degree in economics at Davidson College in 1957.  After serving as a lieutenant in the U.S. Army from 1957-59, during which time he taught courses in military leadership, Reitzel attended the Life Insurance Marketing Institute at Purdue University, graduating in 1961.  Reitzel was one of 20 founding members of the Charlotte Apartment Association (now Greater Charlotte Apartment Association) in 1977.

Tim began his real estate career with Boston-based Spaulding & Slye Corporation (SSC) in 1979 in Charlotte, NC.  He was responsible for leasing office space in SSC's Charlotte area portfolio of suburban office parks and center city high-rise buildings, and was promoted to Assistant Vice President prior to leaving the firm.

In 1981, Tim was a co-founder of Spectrum Properties in Charlotte.  From 1981 to 1983, he was responsible for the development of office projects in the Charlotte area at Spectrum.

In 1983, Tim joined Synco Properties, Inc. (now Guardian Management), a wholly-owned subsidiary of SYNCO, Inc. as Senior Vice President of Commercial Leasing.  During the period 1983 to 1986, the SYNCO portfolio expanded to 36 properties in Charlotte, Raleigh, Richmond, Greenville SC, Nashville and Atlanta.  In 1984, Tim also became responsible for property management as well as leasing.  In each of those cities Tim managed a staff including a regional manager, leasing agents, and property management and maintenance personnel.  Frequent visits to those market enabled Tim to become familiar with investment real estate in the Southeastern US, and to establish numerous contacts which became highly valuable in future years.

In 1987, Tim was promoted to Executive Vice President of SYNCO, Inc and all affiliates, and assumed responsibility for the disposition of a number of the company's properties in all market areas.  From then until 1990, he sold more than 20 investment properties including apartments, office buildings and parks, and land.

In 1991, Tim also assumed responsibility for property acquisition, as well as for a number lender workouts arising from the havoc in the real estate industry resulting from the 1986 tax reform and the savings and loan crisis.  This included transactions with the Resolution Trust Corporation.

During the period from 1992 through 2000, in addition to his continuing responsibilities with the company's commercial properties and land, Tim assumed responsibility for refinancing the company's entire apartment property portfolio, taking advantage of a significant decline in interest rates and other advantageous financing terms provided by securitized debt lenders.  This was concluded by 1998 and repositioned essentially the entire apartment asset portfolio for successful operations and ultimate disposition.

Beginning in late 1999 and through 2008, due primarily to buyers being willing to pay extremely high prices for apartment properties in the Carolinas, Tim sold the entire apartment portfolio (with the exception of a single asset) in individual transactions to varied buyers, both small private entities and larger institutional groups.

In 2002, Tim was elected President of parent company First LandMark, USA, Inc. and all of its affiliates.  Subsequent to that election, Tim has been responsible for all of the company's activities including property acquisition, financing, asset management, property management, rehabilitation, development, and disposition.

In 2008, the company concluded that the “seller's market” was over and opportunities to acquire apartment assets at sound prices were returning.  As a result, the company under Tim's leadership continues to pursue acquisition of selected apartment assets in targeted Southeastern markets.  Additionally, the company has added fee management of apartment properties for third party owners to its operating platform.  To date, the portfolio over the life of the company included 31 rental apartment properties containing approximately 4,800 units.

Tim earned a bachelor's degree in German with a minor in economics from Davidson College in 1976, and an MBA degree with a specialization in real estate from the University of North Carolina at Chapel Hill in 1978, where he was a Business Foundation of North Carolina Fellow.

Tim holds a real estate brokers license in North and South Carolina.  He is a member of the Charlotte Region Commercial Board of Realtors.  Tim currently serves on the Board of Directors of the Greater Charlotte Apartment Association (GCAA) and the Apartment Association of North Carolina.  He was president of the GCAA in 2007 and chaired its government affairs committee for four years.  He is on the Advisory Board of the GCAA Education Foundation, and serves on the Board of the California-based Foundation for Affordable Housing.

Anita began her career in 1976 as a senior purchasing agent for First Union National Bank, a Charlotte-based institution, and was responsible for procurement and inventory control of all supplies, printed material and advertising specialties.

In 1980, she accepted a position as purchasing director with Leath/Maxwell Furniture in Charlotte, a large retail chain, where she was responsible for procurement, inventory control and distribution of all printed forms and advertising material.

In 1982, she became an assistant buyer with Leath/Maxwell where she was responsible for procurement of case goods and continued to oversee the purchasing of printed material.

Anita joined First LandMark in 1984, beginning in general administration and soon thereafter became Corporate Assistant Secretary.  In 2001 she was elected Vice President of Administration, Insurance and Human Resources.  She retains that position currently.

In her present position, Anita manages a host of human resource functions for the company, including:

• organization development
• recruiting and staffing logistics
• performance management and improvement methods
• employment and compliance with regulatory concerns and reporting
• employee orientation, development, and training
• policy development and documentation
• employee relations
• company employee communications
• compensation and benefits administration
• employee safety, welfare, wellness and health
• employee services and counseling
• EEOC compliance and Employment Security Commission management
• workers compensation management.

Anita also assists and advises company mangers, senior management and directors in all employment related matters.

Anita is responsible for contract negotiation and program management of health, dental, short and long term life insurance benefits; key man life insurance; and 401k administration.  She also handles all property / casualty / specialty insurance negotiation and management, and conducts property inspections for purposes of risk management assessment and making recommendations for risk avoidance.

Anita manages company stock and shareholder administration; coordinates preparation of the Annual Report; supervises office administration personnel; and manages partnership activities and compliance and investor communications.

As a result of her involvement in the varied roles outlined above, Anita participates regularly in property inspections for both acquisition candidates and fee-management assignments.

Jennings currently serves as Vice President of First LandMark-Guardian Management, a real estate investment and management firm based in Charlotte.  Included in his role as Vice President he serves as the company's Director of Reporting and Analysis and Investment Officer. 

Prior to joining First LandMark-Guardian Management in 2006, Jennings spent nearly two years as a financial analyst with Bank of America in their real estate finance group. 

At First LandMark-Guardian Management, among other responsibilities Jennings:

• Performs financial analysis on a diversified real estate portfolio valued at $100+ million
• Creates the Business Plan Forecast
• Underwrites all prospective apartment property acquisitions
• Serves as accounting department manager
• Serves as president of HOA boards for three townhouse communities in the Charlotte area developed by the company.

While employed at Bank of America (Corporate Finance) – Consumer Real Estate Settlement Services he:

• Performed reporting and analysis on $100+ million in expenses for the Mortgage Settlement Services group
• Created the business model used to forecast all incentive compensation expenses related to the appraisals aspect of settlement services.

In the Bank of America (Corporate Finance) – Global Technology, Service & Fulfillment (GTS&F) group Jennings:

• Performed consolidation of reporting and analysis on $7.5 billion in expenses
• Organized and led weekly staff meetings for all finance contacts within GTS&F (50+ contacts)
• Created variance analysis reports used by the GTS&F senior executive in month-end meetings with the CFO.

Jennings is a graduate of the University of North Carolina at Chapel Hill with a Bachelor of Arts and Science degree.  He graduated Summa Cum Laude, was a member of Phi Beta Kappa National Honor Society, attained the Dean's List every semester, and was a member of the National Spanish Honor Society.  He speaks fluent Spanish, having studied for six months in Spain while at UNC-CH.

In addition to his work as an officer of First LandMark, Jennings serves on the board of directors for Partners in Out of School Time (POST), a non-profit organization focused on providing high-quality after-school programs for underprivileged students in Mecklenburg County.

Michelle began her career in the apartment management business in 1993 as a leasing consultant for Westdale Asset Management.  She remained with Westdale for 18 years during which time she was promoted on several occasions, including most recently serving (for the last six years) in the role of Regional Director.  As Regional Director, Michelle oversaw the management and day-to-day operations of nine apartment communities totaling approximately 2,000 units.

In 2011, Michelle joined First LandMark-Guardian Management as Director of Apartment Operations.  Her roles at First LandMark include, but are not limited to:

• Oversight of the operations for the entire apartment property portfolio
• Management of all senior on-site personnel
• Coordination and facilitation of the annual budgeting process
• Oversight of financial operations and budget variance reporting for each property
• Creation of annual business plan for each property in the portfolio
• Creation (in concert with OSMs) of monthly marketing plans
• Creation (in concert with OSMs) of monthly owner’s report

With 18 years of experience in the multi-family management business Michelle has been recognized on numerous occasions for her contributions to the industry.  In addition to being a Triangle Apartment Association Executive of the Year Nominee in 2009, she was the recipient of the Greater Charlotte Apartment Association (GCAA) awards for Manager of the Year and Volunteer of the Year in 2009 and 2010 respectively.  Currently Michelle serves as the chairperson for two GCAA committees as well as being a member of the GCAA board of directors.

Michelle has achieved her CAM and CAPS designations from the National Apartment Association and holds a bachelor’s degree in Marketing from Marshall University. 

Charles began his career in 1987 as Assistant Maintenance Director for the YMCA of Greater Charlotte.  He remained in that position until 1991, where he was responsible for, among other duties: supervising maintenance employees and setting work schedules; grounds maintenance; swimming pool maintenance; electrical troubleshooting; and plumbing repair and maintenance.

In 1991, Charles joined Synco Properties (now Guardian Management) as Commercial Maintenance Supervisor and remained in that position until 1993.  In that position, Charles was responsible for: all aspects of commercial building maintenance; maintenance-related budget preparations; commercial chiller and boiler maintenance; electrical trouble shooting and motor replacement; parking lot maintenance and installation; plumbing systems; multi-stop elevator maintenance in cooperation with a third party vendor; and sewer lift station repair and maintenance.

During the period 1993 – 1997, Charles was the Commercial HVAC Trade Craftsman for Winthrop University in Rock Hill, SC.  At Winthrop he gained highly valuable experience as demonstrated via the following activities and responsibilities:

• Trane CenTraVac low pressure water chillers maintenance and tear down
• Attended Trane chiller school at the factory in Wisconsin
• Wired and installed the first energy management system for the college and worked directly with Honeywell to program controller and addresses
• Responsible for the central chilled water plant for the entire college (6000 tons of chilled water cooling)
• Responsible for the rebuilding of all commercial pumps and motors up to 125 horsepower
• Commercial refrigerant recovery and management
• Responsible for maintenance and replacement of commercial food service walk-in coolers and freezers
• Maintenance and repair of through the wall air-conditioning systems, pneumatic control systems
• variable air volume air handlers and mixing boxes, and library control systems using re-heat for humidity control
• Commercial swimming pool temperature control and pumping
• Developed the first distance learning television studio HVAC system for zero on-air noise
• Installed new HVAC systems and handled trouble-shooting and repair
• Calculated duct load and design for new systems
• Fabrication of sheet metal duct work and fittings
• Cooling tower maintenance and installation

In April 1997 Charles returned to Guardian Management as Commercial Maintenance Supervisor, where he was responsible for all aspects of building operations including working with third party owners for building maintenance and budget preparation; electrical, plumbing, and HVAC systems; roofing systems maintenance, repair, and installation; keying systems and key coding; fire alarm controls and wet and dry fire sprinkler systems.

In February 2004 Charles assumed responsibility at First LandMark as Development Construction Manager.  In this position, in concert with a third party general contractor, Charles supervised the construction of attached for-sale housing in the Charlotte area including Coventry Court Phase I and II (106 Units), Park at Davidson Townhomes (52 Units) and Glenmore Garden Villas (planned for 71 Units).

Additionally, Charles manages the renovation and rehabilitation of all apartment communities, including most recently the Arbor Ridge Apartments in Greensboro, NC (304 Units) and The Colony Apartments in Charlotte (353 Units), and oversees the residential maintenance function in concert with other senior officers. 

Charles provides the following services with regard to apartment investment and management: reviews acquisition candidate properties for physical plant conditions; produces PNA (physical needs assessment) reports for senior management review; interviews potential general contractor candidates for special projects; assists in drafting project contracts; supervises renovations to roofing, siding, plumbing, HVAC, tennis courts, paving, retaining walls, swimming pools, electrical, and underground utilities; coordinates mold remediation and water intrusion solutions; coordinates UST and hazardous waste remediation and clean up including working with local, state, and federal officials; coordinates work with DOT officials; coordinates aluminum wiring risk management; coordinates asbestos (ACM) abatement and testing; and manages foundation repair, helical piers installation, and pressure grouting.

In June 1991 Charles graduated with honors from York Technical College with a degree in Industrial Technology where he made the Dean's List every semester.  In 2007, Charles led the development of the curriculum for York Technical College in conjunction with the Greater Charlotte Apartment Association for certifying residential apartment maintenance personnel. 

He holds the following licenses, certifications and is a member of these associations:

• Licensed South Carolina Fuel Gas Contractor
• Licensed South Carolina Mechanical Contractor
• Licensed North Carolina Mechanical Contractor
• Licensed South Carolina Building Contractor
• Certified Charlotte Mecklenburg Erosion Control Inspector
• Certified as Universal Refrigerant Recovery Technician
• Member National Association of Homebuilders
• Member York County Association of Homebuilders
• Certificate for Pneumatic Control Fundamentals – Honeywell
• Certificate for Trane Centravac Chiller Operator

Tracey began her career in apartment management in 1987 as a Leasing Consultant for NHP Property Management at the Willow Ridge Apartments (456 Units) in Pineville (suburban Charlotte), N.C.   She was promoted to Assistant Manager at Willow Ridge in 1990.

In 1993, Tracey became a Property Manager for the Howard Nance Company.  Her primary responsibility was for the operation and rehabilitation of the Lemon Tree Apartments (188 Units) in Charlotte.  The rehab included:

• total renovation of kitchens and baths
• upgrading of carpet, vinyl and appliances
• replacement of all cabinets and countertops
• new lighting
• resurfacing of tennis courts
• and major pool and clubhouse renovations.

In 1995 Tracey joined First LandMark – Guardian Management as On-Site Manager at Carmel on Providence Apartments (109 Units) in Charlotte. 

In 1996 she moved to the On-Site Manager position at The Bluffs at Northwoods Apartments (176 Units) in Gastonia, N.C. to spearhead operations of that newly acquired asset.

As part of a company reorganization, Tracey became Assistant Asset Manager at First Landmark - Guardian Management in 1999.  In that position, she supervised on-site managers and maintenance staffs at six properties (1,016 Units) in the First LandMark-Guardian Management portfolio.

In 2000, Tracey left First LandMark-Guardian Management to become Property Manager at the Village at Lake Wylie (426 Units) in suburban Charlotte where she headed the lease-up of a newly constructed property for InterMark Management.

Tracey returned to First LandMark-Guardian Management as On-Site Manager at The Bluffs at Northwoods in 2001 and became what was then known as Supervising Property Manager for both The Bluffs at Northwoods and Walker's Ridge Apartments (144 Units) in 2003.

After leaving First LandMark-Guardian Management to work with her family construction business, Tracey returned where she assumed management responsibility for Walker's Ridge and The Oaks at Edgemont (176 Units) in Gastonia.  In 2010, Tracey added management responsibility for Creekside Apartments (118 Units) in Hickory, NC to her responsibilities.

Tracey has participated in numerous NAA-sponsored leasing training programs, and has attained the Certified Apartment Manager I and II designations.

Valerie began her career in 1977 as a legal assistant with the law firm of Lawrence W. Thompson, PC, Commissioner of Accounts and general law practice in Rustburg, Virginia, where she learned all aspects of the paralegal profession and research skills in an apprenticeship position. In 1978 Valerie assisted in opening the new law firm of Shreve and Rosser, County Attorney, Special Justice, and general law practice in Altavista, Virginia, and served as paralegal and Office Manager.
 
In 1979, Valerie moved to Houston, Texas and  joined the law firm of David C. Dubose, P.C. where she was paralegal and manager, responsible for interviewing, training and supervision of staff in creditor representation bankruptcy, foreclosure and eviction proceedings; and served as closing agent for all HUD REO residential transactions for an 11 county region. When David Dubose retired from the legal profession and formed Milestone Mortgage Corporation in 1989, Valerie served as loan processor and loan closer in the start-up. 

In 1991, Valerie moved to Lynchburg, Virginia and joined First Colony Life Insurance Company, which was subsequently acquired by GE Capital Corporation.  At this company, she provided executive administrative support to the senior vice president and chief financial officer, prepared the company monthly production reports, coordinated board and executive committee meetings and executive travel, handled executive cost center budgeting, and coordinated all rating agency processes, meetings and communications.

Valerie moved to Charlotte, NC and joined First LandMark and Guardian Management in 1997, initially as an administrative assistant to the president and investor communications manager.  She was promoted to multi-property supervisor and assistant asset manager in 2000.  In that role she was responsible for operations and asset management of five apartment properties in North Carolina including staffing, training, inspections, budgeting and capital asset administration.

In 2001 Valerie joined Wells Fargo Home Mortgage in Charlotte, as a mortgage loan officer, then served as a home loan consultant for Countrywide Home Loans for the next five years, originating government and conventional home mortgage loans, specializing in REO, bond, and other special financing programs.

Valerie returned to First LandMark and Guardian Management in 2007.  Upon her return, she was involved in a number of activities including development of attached for-sale housing, apartment acquisition, financing and disposition, and apartment sales and property management.  Her varied background resulted in her being involved in the following activities:

• Legal document and contract review to assure compliance
• Work with attorneys to set up ownership entities and homeowners associations
• Communication with attorneys, engineers, architects, and city, county and state officials
• New construction inspections and coordination of repairs
• Closing coordination
• Warranty administration
• Handling of buyer complaints
• Administration of documents and activities involved in property acquisition, financing and disposition
• Preparation of contracts and tracking of pay applications
• Management of rental programs in prior for-sale projects

Valerie coordinates all due diligence activities pertaining to the company's acquisition of apartment assets, reporting directly to the president.

Valerie holds a North Carolina Real Estate Brokers License and a North Carolina Loan Officer License.

Nancy graduated from the University of North Carolina at Greensboro in 1974 with a degree in Physical Education.  She taught Physical Education and coached from 1974 – 1978 at Pinecrest High School in Southern Pines NC.  Her 1976 girls basketball team was the North Carolina state division AAAA champions.

In 1978 – 1981 Nancy was a department manager at Best Products in Wilmington NC, was a
teacher's aide in the Nash County NC school system, and owned/operated a cross stitch and custom frame shop in Spring Hope NC.

In 1981 Nancy entered the real estate industry as a residential property manager for Simmons and Harris in Rocky Mount NC.  In 1982, she joined Brown Investment Properties in Greensboro NC as a residential property manager, where she remained until 1989, when she left to join Crown Central Petroleum in Baltimore MD as an operations manager.

Nancy accepted a position as residential property manager at The Lake Apartments, Charlotte, NC in 1990.  In 1992 she joined The Cogdell Group as Assistant Construction Manager, where she managed the construction of medical office buildings in Charleston SC and Parkersburg WV.  In this role she was directly involved in leasing space to physicians and she oversaw the leasehold improvements to their interiors.

In 1995 Nancy joined Guardian Management, Inc. as Commercial Property Manager and retains that position currently.  Her duties include:

• Review lease provisions to ensure rent is collected and increases are received timely.
• Calculate pass-through and CAM charges and communicate reconciliations to tenants.
• Collect rent and enter into accounting software and make deposits.  Prepare lock box deposits for third party owners.
• Supervise all tenant improvements on new leases and lease renewals. 
• Prepare AutoCAD drawings and initial tenant improvement costs for lease negotiations.
• Approve invoices for payment processing.
• Supervise outside contractors for all commercial properties.
• Complete quarterly property inspections.
• Assess capital expenditures with building maintenance personnel and make recommendations to owners and asset managers.
• Prepare annual budgets for building owner review/approval.
• Once budgets are approved, monitor monthly via budget variance reports.
• Plan and execute special tenant events.
• Maintain communications with all tenants.
 

After leaving managerial positions in the transportation and travel industries, Beverly joined Guardian Management as Administrative Assistant to the Senior Vice President in 1993.  She was responsible for the administrative duties of the commercial division including accounts payable and receivables as well as dispatching maintenance service calls, handling tenant relations and assisting the Sr. V. P. in the paperwork involved in the acquisition and disposition of various properties.

In 1995, Beverly earned her North Carolina real estate salesperson’s license and became involved in the leasing of office space for the company’s commercial portfolio in addition to her regular duties.  She assisted in meeting prospects, conducting property tours and lease negotiations.  She also helped prepare marketing materials and ordered and updated signage for the commercial properties.

In 2001, in response to the downturn in the economy, in an effort to differentiate the company’s commercial listings and holdings from their competition, Beverly worked with management and third party owners to institute a “spec space” program for available space by subdividing larger vacant spaces and improving them for immediate occupancy.  This program, which is still in effect, has resulted in higher occupancy levels than competing properties on a consistent basis.

Beverly earned her real estate broker’s license in 2006 and is “on the point” for the leasing of the commercial property portfolio.  She is responsible for the leasing negotiations for renewals and expansions for 120+ commercial tenants on a continuing basis as well as marketing, conducting property tours, writing proposals and negotiating new leases for all available and vacant space.  She has also been involved in tenant representation for a number of clients representing credit tenants such as Church and Dwight, The Associated Press and The North Carolina Special Olympics.

A graduate of Kent State University in Kent, Ohio, Beverly earned a bachelor’s degree in Political Science with minors in Journalism and History.  She is a member of the Charlotte Region Commercial Board of Realtors and holds a real estate broker’s license in North and South Carolina.

Tom began his career in 1974 as customer service representative for Chesapeake and Potomac Telephone Company (part of the then MaBell family) in Williamsburg, Virginia responsible for handling customer support for residential telephone subscribers. In 1977 he accepted a position in business subscriber customer support.

In 1979 Tom was promoted to supervisor of business customer support overseeing a staff of 6.

In 1980 he accepted a management staff position at the telephone company’s headquarters located in Silver Spring, Maryland responsible for developing and maintaining customer support documentation and training for customer service representatives in three states and Washington D.C. 

In 1982 he moved into a management position in a newly created post in the AT&T divestiture department which handled interconnection of competitive long-distance providers between and among the newly divested telephone companies.  In that role he supervised at varying intervals between 30 and 50 customer service employees.

In 1985 he accepted a position on a special task force with Mid-Atlantic Bell created to re-define and provide specifications for the creation of a new customer billing system in Freehold, New Jersey.  This position involved interviewing a sample set of existing customers located in New York, New Jersey, Missouri, Virginia, Maryland, Pennsylvania and Washington, D.C.

In late 1986 Tom left Mid-Atlantic Bell after 13 years of service due to re-organization and downsizing and moved to Charlotte NC.

In early 1988 Tom joined First LandMark accepting the position of corporate accountant. Tom handled full charge corporate accountant duties until 1993, then began acquiring increasing IT duties until 2000 when he became the first IT Manager for First LandMark. 

In his present position as IT Manager, Tom manages all aspects of IT support, administration and implementation for the company, including:

• Network Systems Administration
• Email and Anti-virus Management
• Network Security
• Computer Hardware and Software selection, installation and configuration
• Telecommunications Equipment and Services administration and maintenance.
• Office equipment administration and maintenance
• Web site administration and maintenance
• User support
• IT budget preparation
• Technologies planning and implementation
• Computer, telephone, office machine purchasing
• IT related contract negotiation and execution